Door to Door service（GTA AREA)

Service Description

1. **Physical Inspection:** - Check for any visible defects or damage to the exterior of the toilet, including cracks, scratches, or discoloration. - Ensure all components such as the seat, lid, and flushing mechanism are securely attached and functioning properly. 2. **Electrical Components:** - Inspect the electrical components, including sensors, control panels, and LED displays, for any signs of damage or malfunction. - Test the functionality of electronic features such as bidet functions, water temperature control, and automated flushing. 3. **Water Supply and Plumbing:** - Check for leaks or drips in the water supply connections and plumbing fixtures. - Ensure proper water flow and pressure during flushing and bidet functions. 4. **Sanitation and Hygiene:** - Evaluate the cleanliness and hygiene of the toilet bowl, seat, and other surfaces. - Verify the effectiveness of self-cleaning and disinfection features, if applicable. 5. **User Interface and Controls:** - Test the user interface, including buttons, touchscreens, or remote controls, to ensure they are responsive and easy to use. - Verify that all functions can be accessed and adjusted according to user preferences. 6. **Safety Features:** - Check for safety features such as anti-slip surfaces, child locks, and emergency shut-off mechanisms. - Ensure compliance with safety standards to prevent electrical hazards and other potential risks. 7. **Smart Connectivity:** - If the toilet includes smart connectivity features such as Bluetooth or Wi-Fi connectivity, ensure that these features are functional and secure. - Test compatibility with mobile apps or other devices for remote control and monitoring. 8. **Documentation and Manuals:** - Review the product documentation, including user manuals and installation guides, to ensure clarity and completeness. - Provide any necessary instructions or educational materials to users for proper use and maintenance. 9. **Regulatory Compliance:** - Ensure that the smart toilet complies with relevant industry standards and regulatory requirements for safety, performance, and sanitation.

Cancellation Policy

CATIVE™ products are manufactured with superior quality standards and workmanship and are backed by our 2 years warranty. We stand behind the quality and reliability of our electronic components,Mechanical stressed parts and are pleased to offer you a one-year warranty to ensure your satisfaction and peace of mind. CATIVE™ products are warranted to the original consumer purchaser to be free of defects in materials or workmanship. We will replace FREE OF CHARGE* any parts that proves defective under warranty. Simply email info@cativecanada to submit a warranty claim 1. **Physical Inspection:** - Check for any visible defects or damage to the exterior of the toilet, including cracks, scratches, or discoloration. - Ensure all components such as the seat, lid, and flushing mechanism are securely attached and functioning properly. 2. **Electrical Components:** - Inspect the electrical components, including sensors, control panels, and LED displays, for any signs of damage or malfunction. - Test the functionality of electronic features such as bidet functions, water temperature control, and automated flushing. 3. **Water Supply and Plumbing:** - Check for leaks or drips in the water supply connections and plumbing fixtures. - Ensure proper water flow and pressure during flushing and bidet functions. 4. **Sanitation and Hygiene:** - Evaluate the cleanliness and hygiene of the toilet bowl, seat, and other surfaces. - Verify the effectiveness of self-cleaning and disinfection features, if applicable. 5. **User Interface and Controls:** - Test the user interface, including buttons, touchscreens, or remote controls, to ensure they are responsive and easy to use. - Verify that all functions can be accessed and adjusted according to user preferences. 6. **Safety Features:** - Check for safety features such as anti-slip surfaces, child locks, and emergency shut-off mechanisms. - Ensure compliance with safety standards to prevent electrical hazards and other potential risks. 7. **Smart Connectivity:** - If the toilet includes smart connectivity features such as Bluetooth or Wi-Fi connectivity, ensure that these features are functional and secure. - Test compatibility with mobile apps or other devices for remote control and monitoring. 8. **Documentation and Manuals:** - Review the product documentation, including user manuals and installation guides, to ensure clarity and completeness.

Contact Details

• 7250 Keele St, Vaughan, ON L4K 1Z8, Canada